A web-based survey of 357 respondents enrolled in basic communication courses was conducted to examine communication center usage, communication apprehension, and help seeking behaviors. There was no significant difference between students who attended the communication center and those who did not in their communication apprehension and help seeking behaviors. There were significant correlations between help seeking behaviors and communication apprehension. Demographics, communication apprehension, and communication center usage and awareness predicted multiple types of help seeking behaviors.
Nelson, C. Leigh; Whitfield, Toni S.; and Moreau, Michelle
"I Need Help: Help Seeking Behaviors, Communication Anxiety and Communication Center Usage,"
Basic Communication Course Annual: Vol. 24
, Article 10.
Available at: http://ecommons.udayton.edu/bcca/vol24/iss1/10