The Perceptions and Lived Experiences of Teachers Using Schoology during the COVID-19 Pandemic: An Action Research Study

Date of Award


Degree Name

Ed.D. in Leadership for Organizations


Department of Educational Administration


Elizabeth Essex


The purpose of this qualitative action research study was to explore the teachers’ perceptions on the challenges they experienced using the Schoology learning management system when teaching during the COVID-19 pandemic. I used a qualitative method with a phenomenological design. I interviewed 10 teachers using a semi-structured format, that use Schoology at School A, located in the SW region of the US. The four themes that emerged were: (a) user experience and ease of use, (b) technical challenges, (c) resource and support, (d) resilience and determination. Also, six umbrella themes were identified: (a) lack of knowledge, (b) the system is not user friendly, (c) connectivity issues, (d) everything is in one place, (e) additional tools and resources, and (f) determination.


Schoology, Learning Management Systems, Technology and Education, Online Learning, Teacher Resilience

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