Document Type

Article

Publication Date

9-2015

Publication Source

College and Research Libraries News

Abstract

For many libraries, social media is usually another platform to share information about library resources and events. For some, the term has become overused so much that the social aspect has fallen by the wayside. Facebook page updates or tweets are only part of what you can bring to and achieve from social media.

In this article we discuss how students communicate with our academic library on Twitter, and how we used conversations to improve library spaces, technology, and services. We will explain the process of tracking and responding to student tweets, as well as the pros and cons of such an endeavor. Lastly, we will share our use of Application Programming Interface (API) generators and provide examples from institutions using this technology to communicate with students.

Inclusive pages

433-436

ISBN/ISSN

0099-0086

Comments

This article is included for download from the repository under the Creative Commons Attribution Non-Commercial License (CC-BY-NC).

College and Research Libraries News is published by the Association of College and Research Libraries, an imprint of the American Library Association.

Publisher

American Library Association

Volume

76

Issue

8

Keywords

Twitter, Libraries, Outreach

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