How Management Impacts NERDS College Student Volunteers


How Management Impacts NERDS College Student Volunteers



Tonkia Bridges


Presentation: 1:15-2:30 p.m., Kennedy Union Ballroom



This study focuses on the NERDS organization, which has experienced an increase in demand for its services and needs to develop selection, onboarding, and training processes to increase engagement for college student volunteers. Based on surveys and interviews with current and former volunteers, the study outlines an action plan with four objectives: 1) hiring a part-time volunteer manager, 2) establishing a partnership with a local university, 3) implementing a volunteer selection, onboarding, and training process, and 4) developing a volunteer mentor program. The study provides detailed timelines, goals, and outcomes for each objective, focusing on improving the recruitment and retention of college student volunteers. The study concludes that implementing this action plan will increase volunteer management efficiency, improve staff-volunteer relationships, increase positive organizational culture and climate, and provide college student volunteers with valuable skills and experiences.

Publication Date


Project Designation

Graduate Research

Primary Advisor

James Olive, Meredith Wronowski. External Committee Member/Advisor: Michael Sharp, Director of Service Learning; University of Cincinnati College of Cooperative Education and Professional Studies.

Primary Advisor's Department

Educational Administration


Stander Symposium, School of Education and Health Sciences

Institutional Learning Goals

Community; Practical Wisdom; Scholarship

How Management Impacts NERDS College Student Volunteers