Frances M. Angerer, Curtis R. Nash


This poster reflects research conducted as part of a course project designed to give students experience in the research process.



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There are three pillars of faculty life: research, teaching, and service. Faculty members are thus assessed in these three areas. If a faculty member is weak in one or more of these aspects, there are often seminars and training sessions to build skills. However, a fourth, pervasive pillar of faculty life often goes unmeasured and undeveloped. Students often come to faculty as gatekeepers of student services and resources. Faculty are trained as academic resources but not as student affairs professionals. Specifically, faculty of the Kettering College Physician Assistant (PA) Program have not been trained to have adequate knowledge of the services and resources offered to PA students. Kettering College is a Seventh Day Adventist higher education institution, which has offered a variety of allied health degrees since 1967. The PA program runs 27 months and offers a Master's degree. Each year, 40-45 students are accepted into the program. The program features intensive course work and out-of-class clinical work. Kettering College offers a wide variety of resources and services to students including: counseling, academic support, residential services, recreational opportunities, health and wellness programs, disability assistance, and student conduct. While student resources and services are plentiful, PA faculty are often at a loss to help students navigate the assistance that they need. In order to address this situation the presenters have created a training session and student services guidebook. Every summer, Kettering College PA faculty attend a week long (re)orientation. At this time, faculty will be introduced to the services offered to students and will receive training on when and how to refer students to the appropriate resource. Additionally, a guidebook will be given to faculty to use as a resource. The guidebook will provide information and protocols to aid faculty members as they liaison between students and student services.

Publication Date


Project Designation

Course Project

Primary Advisor

Michele M. Welkener

Primary Advisor's Department

Counselor Education and Human Services


Stander Symposium project, student affairs, School of Education and Health Sciences

Research exercise: Faculty Student Services Training: The Fourth Pillar of Faculty Life