Document Type
Article
Publication Date
5-2009
Publication Source
CMA Management
Abstract
Conventional wisdom suggests that salary, benefits, and other monetary factors are important aspects of keeping employees satisfied. But which factors have the biggest impact on overall satisfaction? While companies focus on the monetary factors, there are other components of the overall “satisfaction package,” that are just as important, yet often overlooked.
It comes as no surprise that satisfied employees are important to the success of any organization. In short, higher satisfaction increases productivity, improves service levels, and positively impacts a company’s bottom line. While keeping employees satisfied should be an important goal for any organization, a recent job satisfaction survey by the Conference Board shows that job satisfaction has actually declined in the last nine years. So what should a company to do? Conventional wisdom suggests that salary, benefits, and other monetary factors are important aspects of keeping employees satisfied. But will giving these perks to a dissatisfied employee resolve the problem? Maybe in the short-term, but who has unlimited stashes of cash to buy satisfaction? Further, this “fix” is often short-term in nature.
Inclusive pages
20-23
ISBN/ISSN
1490-4225
Document Version
Published Version
Copyright
Copyright © 2016, CPA Canada
Publisher
CMA Canada
Volume
83
Issue
3
Place of Publication
Richmond Hill, Ontario, Canada
eCommons Citation
Archambeault, Deborah S.; Burgess, Richard; and Davis, Stan, "Is Something Missing from Your Company's Satisfaction Package?" (2009). Accounting Faculty Publications. 52.
https://ecommons.udayton.edu/acc_fac_pub/52
Included in
Accounting Commons, Business Administration, Management, and Operations Commons, Business Law, Public Responsibility, and Ethics Commons, Corporate Finance Commons, Nonprofit Administration and Management Commons
Comments
This article is made available for download with the permission of the Chartered Professional Accountants of Canada. Permission documentation is on file. The article is available for research or personal use and should not be copied or distributed in any form, as this would cause an infringement of Chartered Professional Accountants of Canada's copyright.