Section Name

Analytical Articles


Communication centers were originally designed to augment the basic communication course and assist students in the development of their oral communication skills. According to the National Association of Communication Centers (2012), there are currently over 70 communication centers in the United States. This study offers a descriptive investigation of communication centers at colleges and universities from communication center directors. Our purpose is to provide data about the nature and state of centers so that it may inform others about how to develop, maintain, and compare centers’ trends and tendencies. This investigation discusses the following communication center information: (a) institutional context, (b) structure and configuration, (c) services, (d) resources, (e) institution and community impact, and (f) curriculum. Additionally, the study opens a discussion for explanations of the results. Collectively, these findings provide insight into communication centers’ primary purposes and the impact these centers offer for the basic communication course, communication discipline, and higher education.