Enhancing Volunteer Effectiveness
American Journal of Hospice & Palliative Medicine
The characteristics of being genuine/congruent, having an unconditional positive regard, and having empathic understanding can be integrated into the training volunteers receive prior to assignment with patients/families. Understanding and practicing these concepts may further promote the interpersonal relationships volunteers have with patients/families and other hospice professionals.
Copyright © 1996, Scott Hall, Karen Marshall, and the American Journal of Hospice & Palliative Medicine
Hall, Scott and Marshall, Karen, "Enhancing Volunteer Effectiveness" (1996). Counselor Education and Human Services Faculty Publications. 59.