The Role of a Structured Onboarding Process in Enhancing Employee Productivity and Retention: A Participatory Action Research Study

Date of Award

8-15-2026

Degree Name

Ed.D. in Leadership for Organizations

Department

Department of Educational Administration

Advisor/Chair

Kevin Kelly

Abstract

Retention and productivity can be viewed as challenges within organizations. Regardless of whether employees are new to the company or long-term, there is a risk that they may one day decide to resign from their position. Mosquea and Soares (2025) note that employee retention is a pressing issue for companies and that implementing effective onboarding processes can be crucial to achieving company goals, including reducing employee turnover. Realizing that onboarding is a key factor for organizations, it is crucial to implement an effective onboarding process. Guided by an action research design, this study investigates how employees experience onboarding and if a structured onboarding process can affect retention and productivity. Leaders play a pivotal role in reinforcing strategies that increase productivity and retention, along with adopting standardized onboarding protocols and strengthening mechanisms to track onboarding effectiveness. Future research with a comparative approach across healthcare systems that assess long-term impacts of structured onboarding on workforce outcomes should be conducted.

Keywords

Health Care Management

Rights Statement

Copyright 2026, author

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