Document Type
Article
Publication Date
6-8-2021
Publication Source
Journal of Electronic Resources Librarianship
Abstract
The objective of this study was to identify common communication issues that arise during the electronic resource lifecycle and identify communication strategies academic libraries are using effectively to manage electronic resources. A survey of academic librarians and staff received 240 responses and included 5-point Likert scale ratings on communication surrounding acquisitions, access, administration, support, evaluation, and renewal at their institutions. The study found that the acquisitions, evaluation, and renewal stages of the lifecycle experienced the most issues in communication, while support had the most positive responses. This article provides further discussion on the communication mechanisms used by academic institutions across the electronic resources lifecycle.
Inclusive pages
75-91
ISBN/ISSN
1941-126X
Document Version
Postprint
Publisher
Taylor & Francis
Volume
33
Issue
2
Peer Reviewed
yes
Keywords
Communication, electronic resources management, process improvement, academic libraries, electronic resources
eCommons Citation
Jessica M. Morales and Christina A. Beis (0000-0003-4749-1292) (2021).
Communication across the Electronic Resources Lifecycle: A Survey of Academic Libraries. Journal of Electronic Resources Librarianship.
, 75-91
https://ecommons.udayton.edu/roesch_fac/71
Comments
The document available for download is the authors' accepted manuscript, provided in compliance with the publisher's policy on self-archiving. Permission documentation is on file.
To view the version of record, use the DOI: https://doi.org/10.1080/1941126X.2021.1913841