Investigating the Theory-Practice Gap in Sales Engineering Transitions

Investigating the Theory-Practice Gap in Sales Engineering Transitions

Authors

    Presenter(s)

    Jack Kenneth Doll

    Comments

    Presentation: 1:00-1:20, Kennedy Union 222

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    Description

    This research paper reports the investigation of the theory-practice gap that exists for engineering graduates transitioning into sales engineering or technical sales roles. Sales engineering is the practice of employing technical knowledge to facilitate the sales process of complex engineered products and services, acting as a bridge between engineers and customers. A balance of technical knowledge and sales acumen are critical to success in these positions . To investigate this theory-practice gap, the researcher employs a mixed-method design consisting of self-assessment surveys directed at current and previous sales engineers to gauge their readiness and skills at graduation versus the skills they have acquired throughout their career. These surveys explore the aspects of missing skills, if any, that they have observed in their industry experience. This research provides valuable insights for educators, industry professionals, and aspiring sales engineers, facilitating a more seamless integration of theory and practice in this growing field.

    Publication Date

    4-17-2024

    Project Designation

    Honors Thesis

    Primary Advisor

    Jacob A. Cress

    Primary Advisor's Department

    Engineering Management, Systems, and Technology

    Keywords

    Stander Symposium, School of Engineering

    Institutional Learning Goals

    Vocation; Scholarship; Practical Wisdom

    Investigating the Theory-Practice Gap in Sales Engineering Transitions

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