Determinants of Retail Patronage: A Meta- Analytical Perspective

Document Type

Article

Publication Date

6-27-2006

Publication Source

Journal of Retailing

Abstract

The retail patronage idea includes such key concepts as store choice and frequency of visit. In this study, the authors synthesize previous empirical studies through a formal, critical review of retailing literature. The meta-analysis suggests that various predictors (e.g., service, product selection, quality) are strongly related to shoppers’ retail choice, whereas others (e.g., store attitude, store image) are important antecedents of shopping frequency. However, the relationships between the predictors and retail patronage vary according to the study characteristics (e.g., experimental vs. other designs). The authors offer implications for retailing research and practice.

Inclusive pages

229–243

Publisher

Elsevier ScienceDirect

Volume

82

Issue

3

Peer Reviewed

yes

Keywords

Retail patronage; Meta-analysis; Store choice; Frequency of visit

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